Table of contents

Privacy policy

Welcome to Modino.io Privacy Policy.

Your privacy is very important to us. This document contains all information on how we collect personal data, including information about how we store, use, transfer, and delete that data. It also explains how our website uses cookies. Our aim is to bring understanding and clarity on how personal data is processed at Modino.io.

Processing personal data

The Controller

The Controller of your personal data is Modino.io sp. z o.o., with its registered office in Poland at Okopowa Street 14, 10-075 Olsztyn, entered into the register of entrepreneurs by the District Court of Olsztyn, VIII Department of the National Court Register (Krajowy Rejestr Sądowy), under the entry number KRS 908712, NIP (Taxpayer ID) 7393955632, REGON 38929761300000.

Personal data

We collect and process your data on your request and through the following:

Contact form

The contact form is a basic way of communication with our specialists and getting updates about our product (optional). You can find it at https://modino.io/get-in-touch. It allows you to send us an inquiry to contact you about our product and services, costs estimates and possible product demos.

For the purpose of answering your inquiry, we collect the following data: name, e-mail address, phone number (optionally), and the role in the organization you represent. This data is used to answer your inquiry by our specialist to provide you with details about our products and services. If you mark the checkbox “Let me know about updates (optional),” your data will also be used for marketing/newsletter purposes to inform you about our services and product updates.

The data is collected and processed only upon your consent (Article 6 par. 1 letter a of the GDPR). Your personal data will be stored in our potential clients database for an indefinite period of time.
Your data will be processed until you inform us about your withdrawal. You can withdraw your consent at any time by sending us a message to [email protected]. After that, all your data will be erased from our database.

Newsletter

We share information about our products and services by a newsletter.Signing up for the newsletter is voluntary and can be done at https://modino.io/get-in-touch . We will be sending newsletters to your email on special occasions (e.g., a new release of the product or service), but we also reserve the right to change the frequency of this form of communication to, for example, once a month.

For the purpose of sharing our marketing materials, we collect the following data: name and surname, e-mail address, phone number (optionally), and the position in the organization you represent. This data helps us to better understand our audience.The data is collected and processed upon your consent (Article 6 par. 1 letter a of the GDPR). Your personal data will be stored in our database for an indefinite period of time. The data is collected and processed to defend against any claims related to sending the newsletter, in particular to prove that the newsletter was sent on the basis of your consent, which is the Controller’s legitimate interest (Article 6 par. 1 letter f of the GDPR).

Your data will be processed until you inform us about your withdrawal. You can withdraw your consent at any time by sending us a message to [email protected] or by following the “Unsubscribe” link in the email. After that, all your data will be erased from our database.

Recipients of personal data

The recipients of personal data who are involved in the processing of your personal data are:

  • the hosting provider who stores the data on the server,
  • the cloud service provider where files that may contain your personal data are stored,
  • the mailing system provider where your data is stored if you are a newsletter subscriber,
  • the maintenance service provider who accesses the data if the technical work carried out relates to areas where your personal data is stored,
  • other subcontractors whose scope of activities requires access to the data.

All the entities mentioned above process your data on the basis of personal data processing entrustment agreements and guarantee an adequate level of personal data protection. If the need arises, your data may be accessed by a lawyer bound by professional secrecy.

Your rights

We collect and process your personal data only with your consent. It will be stored in our database for an indefinite period of time unless you withdraw your consent. All this time, you have the right to request from us:

  • access to your personal data;
  • correction of your personal data;
  • erasure of your personal data;
  • restriction of processing;
  • data portability.

We do not make decisions towards you based solely on automated processing, including profiling, which would produce legal effects towards you or similarly significantly affect you. And we do not transfer your personal information to third countries.

Protection of personal data

Data storage and technical solutions

To ensure protection of your personal data we adopt appropriate data collection, storage and processing practices, as well as security measures, including encryption. We use third-party vendors and hosting partners for hardware, software, networking, storage, and related technology we need to run https://modino.io/. Your personal data is stored in secured networks, accessible by a limited number of persons who have special access rights to these systems.

Third-party software

We occasionally work with third parties who support us with services: Google Analytics tracking technologies. We use the Google Analytics tool provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. We carry out these activities based on our legitimate interest in creating statistics and analyzing them in order to optimize the website. In order to use Google Analytics, we have implemented a special Google Analytics tracking code in the code of the website. The tracking code uses cookies from Google LLC concerning the Google Analytics service. You can block the Google Analytics tracking code at any time by installing a browser add-on provided by Google. Google Analytics automatically collects information about your use of the website. The information collected in this way is usually transmitted to and stored on Google servers, which may be located around the world. Due to the IP address anonymisation activated by us, your IP address is truncated before being passed on. Only in exceptional cases is the full IP address transmitted to Google's servers and shortened there. The anonymised IP address transmitted by your browser within the scope of Google Analytics is generally not combined with other Google data. We would like to emphasize that we do not collect any data within the scope of Google Analytics that would allow you to be identified. Therefore, the data collected within the framework of Google Analytics does not have the character of personal data for us. The information we have access to as part of Google Analytics is in particular:

  • your operating system and browser,
  • pages you view,
  • the time you spend on the website and on individual pages,
  • transitions between pages,
  • the source you came to our site from,
  • your approximate location, limited to your locality.

Google Analytics and Google Analytics 360 services have been certified to the independent security standard ISO 27001. ISO 27001 is one of the most widely recognised standards in the world and certifies that the systems operating Google Analytics and Google Analytics 360 meet the relevant requirements. If you are interested in the details related to Google's use of data from sites and applications that use Google services, we encourage you to read this information. We review these third-party vendors rigorously to ensure they meet our privacy standards and limit the data they can access to only what is necessary for them to perform their contracted tasks.

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.
For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.

Cookies and pixel tags

We use various tracking methods such as cookies, pixel tags, and other technologies to receive information, which may include personal data from your browser (like IP-address; unique cookie identifier; unique device identifier and device type; domain; browser type and language; operating system and system settings; country and time zone; previously visited websites; information about your interaction with our website; and access times and referring URLs).

We may also receive reports based on the use of these technologies by our service/analytics providers (like Google Analytics and Hotjar). We use those reports to obtain statistics about traffic and site interaction, so that we can improve our website and your experience. We do not link the information we store in cookies to any personal data you submit on our site.

Third parties may also collect information via our website through cookies, third party plug-ins and widgets. These third parties collect data directly from your web browser and the processing of this data is subject to their own privacy policies.

Some of the cookies will only be used if you use certain features or select certain preferences, and some cookies are essential to the website and will always be used.

How and why we use them

1. For the purpose of site usage (necessary). These cookies, pixel tags and other technologies are essential for the website to provide the feature(s) you have requested. Cookies: _cfuid; PHPSESSID.
2. For the purpose of analytics. These cookies, pixel tags and other technologies collect information about how you interact with our website. We use Google Analytics and Hotjar cookies to understand how you arrive at and browse our products and website to identify areas for improvement such as navigation, user experience, and marketing campaigns.

Cookie name Cookie category Cookie provider Cookie duration Description
cc_cookie necessary modino.io 5.5 months Used by us to store user's cookie preferences
^_ga analytics modino.io 2 years Main cookie used by Google Analytics, enables a service to distinguish one visitor from another
^_hj analytics modino.io Cookies used by Hotjar analytics tool
^_hjSessionUser_ analytics modino.io 365 days Set when a user first lands on a page. Persists the Hotjar User ID which is unique to that site. Hotjar does not track users across different sites.
_hjFirstSeen analytics modino.io 30 minutes, extended on user activity Identifies a new user’s first session.
^_hjSession_ analytics modino.io 30 minutes, extended on user activity Holds current session data. Ensures subsequent requests in the session window are attributed to the same session.
_hjAbsoluteSessionInProgress analytics modino.io 30 minutes, extended on user activity Used to detect the first pageview session of a user.
^_hjIncludedInSessionSample_ analytics modino.io 2 minutes, extended every 30 seconds Set to determine if a user is included in the data sampling defined by your site's daily session limit.

How to manage cookies

You can deactivate cookies through a functionality built into your web browser. Browser manufacturers provide help pages relating to cookie management in their products. Please see below to learn more about how to control cookie settings through your browser:

Google Chrome;
Mozilla Firefox;
Microsoft Edge;
Microsoft Internet Explorer;
Safari.

Certain third-party advertising networks permit users to opt out of or customize preferences associated with your Internet browsing. Click here to customize Google cookies preferences. You can opt out of interest-based targeting provided by participating ad servers through the Digital Advertising Alliance.

If you do not accept cookies you may not be able to use all aspects of our website. You will not be able to opt-out of any cookies or other technologies that are “strictly necessary” for the Services.

Other provisions

Changes of privacy policy

We may periodically update our Privacy Policy. We will inform you about the most significant changes, but some changes will be made without a notice. By using modino.io website you agree to be bound by the current version of our Privacy Policy published at https://modino.io/privacy-policy. We encourage you to review this Privacy Policy periodically.

Governing law

Any claim relating to our Privacy Policy shall be governed by the laws of Poland without regard to its conflict of other law provisions.

Questions and contact

Contact us with any and all issues regarding processing of personal data or use of cookies / pixel tags. We also welcome your feedback about our Privacy Policy.

Contact us at: [email protected]

modino man in an envelope